Central Texas Collage, Okinawa Japan
Personal Computer Help Desk
Week 2 Homework (Due 6/24)
Key Terms (5
∑ Call Greeting
∑ Customer Service Ethic
∑ Self Reliance
Answer the following review questions.
#ís 1, 5, 7, 10, 16 (3
This web site and the material contained within are for use by Central Texas
Collage Students currently enrolled in ITSC 2439. Distribution and copying
of material is only authorized by the instructor.
For problems or questions regarding this web contact [The